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Migrating from Microsoft ASA

VirtuOz offers a hosted solution that is similar to Microsoft ASA. We enable a migration that is quick and seamless – no costly downtime or interruptions to your operations. VirtuOz can leverage your existing ASA knowledgebase and the experience you have gained in working with Microsoft’s ASA solution and we can have you up and running in 30 days. It’s a quick, 3-step process:

  • Begin with the automated importing of your Buddy Scripts into your VirtuOz Agent.
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  • Use your conversational Log files to jump start your VirtuOz Agent's knowledge and create a seamless end-user experience.
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  • Leverage our VirtuOz Professional Services Quality Assurance Process to speed your deployment.

We are confident that our solution can lower your costs, improve your resolution rates, and increase your customer satisfaction scores.

 

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