Sales Agents
Improve Online Sales Success with Increased Conversion and Larger Average Order Value
Our Virtual Sales Agents provide a cost-effective way to engage consumers in a personalized dialog to facilitate their research and shopping experience, increase their confidence in transacting online, and create a winning customer experience that generates return visits.
Eliminate common abandonment issues ranging from product feature inquiry to shipping, returns/exchanges, and more
Improve online form and cart completion with step by step instructional guidance
Provide assurance to the customer during and after the purchase process
Supports web and mobile commerce
Deliver the Highest Quality Customer Experience
- Provide personalized sales assistance across the virtual shopping experience that models in-store sales associates and personal shoppers to increase customer retention
- Offer the fastest and most accurate virtual sales assistance to improve customer satisfaction and minimize user effort
- Gather customer input on products and services, as well as the overall shopping and checkout experience
Drive Assisted Selling Cost Savings
- Reduce expensive customer service calls by pro-actively managing customer inquiry at the point of sale
- Create a seamless multi-channel user experience and improve live agent productivity
- Provide a consistent user experience wherever your customer prefers to connect—web, mobile phone or tablet, and social media